Zorio
Privacy Policy
Effective Date: 26th August, 2026
Cavirk Private Limited operates Zorio. This policy explains what information we collect, why we use it, how we protect it and the choices available to you.
1. Information We Collect
Account and identity information
- Name, email address and phone number
- Business name, GST and PAN details
- Bank account or UPI information
- Profile and store information
Product and business information
- Product listings, descriptions, images and pricing
- Orders and inventory information
- Sales analytics
- Data from connected services such as Shopify
Usage and technical information
- Device, browser and operating system details
- IP address and approximate location
- Pages, features and time spent using Zorio
- AI activity logs and credit usage
- Diagnostics and performance information
2. How We Use Your Information
- Operate and provide the Zorio platform
- Manage accounts and process payments
- Generate product content, insights and other platform outputs
- Improve our models, services and platform experience
- Send service notifications and provide support
- Protect the platform from fraud, abuse and security threats
- Meet legal and regulatory requirements
- Conduct analytics and research
3. How We Share Information
We do not sell your personal data. We may share information with service providers that help us operate Zorio, including Firebase, Razorpay or Stripe, Shopify, Google Gemini, Resend and cloud infrastructure providers. These providers are subject to contractual and security obligations. We may also disclose information when required by law or a valid legal process.
4. Data Retention
- We retain information while your subscription is active
- Seller data may be retained for up to 30 days after termination to support reactivation or export
- Anonymized and aggregated information may be retained indefinitely
- Records required for legal, tax or regulatory purposes are kept for the applicable period
5. Security
We use commercially reasonable safeguards including SSL/TLS encryption, Firebase security rules and authentication, rate limiting, access controls, monitoring and audits. No system is completely secure. If a breach affects your rights, we will notify you as required by applicable law.
6. Your Rights
To exercise these rights, email privacy@zorio.app. We will respond within 30 days of receiving your request.
- Access - request a copy of the personal data we hold
- Correction - request correction of inaccurate or incomplete data
- Deletion - request deletion, subject to legal retention requirements
- Portability - request data in a structured, machine-readable format
- Withdraw consent for specific processing activities
- Opt out of non-essential communications
7. Cookies and Tracking
Zorio uses session cookies and local storage for authentication and to maintain your login state. We do not use third-party advertising cookies or cross-site tracking technologies. Clearing cookies may affect some platform features.
8. Children's Privacy
Zorio is not directed to people under 18. We do not knowingly collect personal information from minors. Contact privacy@zorio.app if you believe a minor has provided information to us.
9. Cross-Border Data Transfers
Your data may be stored or processed outside India where our service providers operate, including the United States for Google Cloud and Firebase. By using Zorio, you consent to these transfers. We use appropriate safeguards for international data transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated by updating the effective date and, where appropriate, through the platform. Continued use after an update constitutes acceptance of the revised policy.
11. Grievance Officer
Grievance Officer - Cavirk Private Limited
B5094, Assetz East Point, Kadubeesanahalli Main Road, Bengaluru - 560103, Karnataka, India
Email: privacy@zorio.app
Response time: within 30 days of receiving your complaint